Wednesday, April 14, 2010

When one library is in trouble, ALL libraries are in trouble

"When one library is in trouble, ALL libraries are in trouble."

Lori Reed spoke about Charlotte-Mecklenberg's libraries this morning at Computers in Libraries 2010. They are facing a 50% cut in budget and more than 50% staff. Her presentation was passionate, moving, and upsetting, and I wish she had been invited as a keynote speaker, because EVERYONE at CIL2010 should have had the opportunity to listen to her.

Lori works at a five star library with 6 LJ movers and shakers on staff. People at her library created 23 things as a way to learn, years ago, and there are still packed conference halls of libraries asking about it. They have an innovative program called "Library by mail" for patrons to get materials without coming to the library, and they run another program called "Connections that Count," presented in Spanish, to prepare children from birth to age 5 so they'll be ready to go to school.

Lori Reed recently had to offer training for her coworkers on how to apply for unemployment benefits. Think about your colleagues, at your library. Some of them are aggravating, some of them are indifferent, some of them are your real friends. Do you want to train them in how to apply for unemployment? Would it be better if they were training you instead?
~~~

First they made cuts to the small public libraries. They must have been ignoring their users, or not innovative enough. They weren't closing down, just cutting hours and programs. I couldn't really do anything anyway. (Sure, I got laid off*, but I got another job.)

Then they cut the community college libraries. But let's face it, why does someone getting a two-year degree really need the resources that a library provides? They think that everything's on Google and so do most of their professors.

Then they cut the staff at major, Ivy League schools. But they were probably overstaffed already, right?

Then they started closing branches. But a branch is only a part of a library, so closing one doesn't mean the same as closing the whole library. People could still go to the library - as long as they have time for longer drives, or more likely walks or subway rides, and as long as they can get to the remaining branches during the remaining hours of operation.

Now they want to cut the budget at Charlotte-Mecklenberg by 50%.

What's the next thing?

This is the next thing. Please get involved. I'm going to try to help, too.

http://savelibraries.org

~~~


*This is a fact of my career, and I was lucky to get another position quickly. And to have been laid off early enough that I wasn't competing in a job market like today's. (The rest of this part of my post is intended in a very sad way...tone is hard to convey, so to be clear, I'm not being funny or snarky and I'm not comparing it to Nazi Germany and I don't think that I'm providing some deep meaning here. It's just the way my thoughts came to me this morning.)

Friday, October 30, 2009

Subject Browse @American University of Rome Library Blog:

The American University of Rome Library Blog: New Subject Browse Implemented

American Univ. of Rome has created a way for people to browse a listing of the subjects in their catalog. This is a fabulous example of Tim Berners-Lee's comments about putting data out there for people - while this might not be the simplest data to parse, it's easier than trying to crawl the catalog for it.

Good enough is the new perfect

Heyhey,

Being perfect takes too long. I'm sure this applies in all sorts of other areas, but in libraries, it's something that we forget (all too often) at our own peril.

NGC4LIB is a listserv for discussing Next Generation Catalogs, but it creeps into all sorts of unruly topics like the future of libraries. One of the perennial issues discussed there is the idea of doing things right vs. just doing them. Libraries have to take notice of these things because our patrons (read "our only friends in a cold world, our raisins d'etc") are living them.

Patrons (known outside of the library world as "people") are regularly doing things without demanding that they are perfect. Exhibit A: "Inept and Satisfied, redux," an article about users of medical libraries (known [you hope!] as "your doctors") often don't find everything they are searching for but report being satisfied with their search results anyway.

There are at least 10 Reasons why the Internet is no replacement for a library (more on this in another post), but that doesn't seem to be stopping people from using the internet.

The internet is broken in many many ways. The one libraries usually jump up and down about is that it doesn't provide authoritative, structured points of access. That's what libraries do with their materials. It's also what we tried to do with the internet, but it got away from us and seems to be coming along just fine without us.

We're busy trying to be the gatekeepers to information, because that's what librarians have been. We've been the ones who could buy more books than you, and we could make you get a little card and charge you 10 cents if you didn't return the book on time.

I'm not a business person at all, but I think our business model is broken. We depend on funding from above (supporting institution or some level of gov't). We offer services that aren't available in other ways. But somehow we feel that offering those services - especially the ones that are most authoritative and structured - exempts us from competition with other services. They're not authoritative or structured enough, so who would want them?

Everyone wants them. Everyone's using them. We better figure out why anyone needs us in this climate.

Thursday, October 29, 2009

Who did what for how many cookies?

There are so many good things going on in the library world (and at least as many bad things). I'll talk about both kinds.

This blog's little sister is http://yourlibrarydata.blogger.com. That site will be the home of some (you guessed it) library data. Let's see where this all goes, ok?

"Who did what for how many cookies?" is something I heard from a friend once. Who knows what it means or where the phrase originated?

Joe M.